PRIVACY POLICY
(Privacy Policy)

1. General Information

This Privacy Policy explains how FEGO KOSOVO collects, uses, and protects the personal data of website visitors.

Website: https://fego-kosovo.org/
Contact Email: [email protected]
Country: Kosovo

We process personal data in accordance with Law No. 06/L-082 on Personal Data Protection and GDPR principles.

2. What Personal Data We Collect

During the use of our website, the following categories of data may be collected:

Data provided by users
When users fill out forms on the website, we may collect:
• full name
• email address
• phone number
• message or request submitted

Technical and automatic data
When you visit our website, the following may be collected automatically:
• IP address
• device and browser type
• pages visited
• date and time of visit
• interaction with website content

This data is used for statistical analysis and to improve our services.

3. Purpose of Data Processing

Personal data is processed for the following purposes:
• responding to user inquiries
• communication with clients and partners
• statistical analysis of website traffic
• improving user experience
• digital marketing and content optimization

4. Legal Basis for Processing

The processing of personal data is based on:

User consent
e.g., for cookies and marketing

Legitimate interest of the company
e.g., for statistical analysis and website improvement

User request
e.g., when a user submits a contact form

5. Cookies and Tracking Technologies

The website uses cookies and similar technologies to:
• analyze website traffic
• improve user experience
• measure marketing performance
• personalize content

The website may use services such as:
• Google Analytics
• Meta Pixel
• embedded content from YouTube or social networks

These services may process user data according to their own privacy policies.

6. Third Parties That May Receive Data

In some cases, data may be processed by trusted service providers such as:
• Google
• Meta (Facebook)
• video platforms or social networks
• technology service providers

These companies may process data outside Kosovo or the European Union in accordance with international data protection rules.

7. Data Retention Period

Personal data is stored only for as long as necessary for:
• fulfilling the purposes for which it was collected
• complying with legal obligations
• statistical analysis of the website

After this period, the data is deleted or anonymized.

8. User Rights

According to data protection laws, users have the right to:
• request access to their data
• request correction of data
• request deletion of data
• restrict data processing
• object to data processing
• withdraw consent at any time

9. How to Exercise Your Rights

For any request regarding personal data, you can contact us at:

Email: [email protected]

We will respond in accordance with data protection law requirements.

10. Data Security

We use technical and organizational measures to protect personal data from:
• unauthorized access
• loss or destruction
• alteration or misuse

11. Changes to This Policy

This policy may be updated from time to time to reflect legal or technological changes.